Go to Hub Spot at blog.hubspot.com and search for the post “9 Companies Using Live Website Chat in a Creative Way.”
1. On what website does Petplan offer live chats? How does having the live chat on a website other than it’s own benefit the company and its customers?
2. SnapEngage offers live chats in a way that we wish more companies would. What is it, how effective do you think it is in keeping viewers on it’s site instead of moving on somewhere else?
3. How do each of the companies’ website chats help them develop stronger relationships with their customers?
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