operating systems presentation and need the explanation and answer to help me learn.
The slides should contain only hint points and not paragraphs.
The slides could contain images, graphs and details with regard to the example companies.
Requirements: 8 – 12 slides
Description and Instructions
Case Study Objective:
This case study is an opportunity for you to practice your knowledge and to develop skills of working in teams.
Total Marks = 14
Group Size = 3-4 Members.
One group member (group leader/coordinator) should submit all files: Project Report and Presentation Slides on blackboard.
Marks will be given based on your submission and quality of the contents.
Each Project Report will be evaluated according to the marking criteria mentioned in each question section.
Students (Group) need to present their projects (either F2F or Virtual) in week#11. (Considered as last week before the final review)
Presentation schedule with date and allocated timing will be shared with the students via Blackboard before the end of Week #10.
SAMPLE CASE STUDY
Gold pizza is a Pizza restaurant established in 2000. The pizza restaurant uses food ingredients, including meat, vegetables, and seafood, which meet the set standards. It is a small restaurant owned by two people. One of them was responsible for buying goods and bringing them to the restaurant two times a day: every morning and late afternoon. The other owner manages the restaurant activities and organizes shifts for employees. Because the restaurant is open 24 hours, seven days a week, with three shifts, they employ well-experienced employees on each shift. The restaurant has three chefs for making the dough of pizza and sauce, three well-trained employees for preparing and putting the ingredients in the pizza, and three well-trained employees for cooking the pizza and controlling the oven heat. The owners work in this restaurant with other employees to help them.
Business process: (The order process )
The process starts by welcoming the customer and giving them the menu. The customer looks into the menu and then places their order. The cashier writes down the order on a separate paper for each customer, calculates the prices, and then asks the customer to pay (3 minutes). After getting the payment, the cashier handed the paper of each order to the second employee. The second employee then starts pizza preparation based on the order (the restaurant has two bases of dough: the thin dough and the thick dough) (4 minutes). The next employee is responsible for filling the pizza with the ingredients based on each customer’s order (2 minutes). The next employee takes the pizza, puts it into the oven until it is ready, and then gets it back (3 minutes for thin dough base and 5 minutes for thick dough base). The last employee cuts the pizza and packages it, then hands it to the customer (2 minutes).
The current situation:
The restaurant starts to get a lot of orders that are over its capacity due to its reputation. It usually gets around 25 orders from persons coming to their restaurant in each hour. Each order – on average – includes 4 Pizza of different bases and ingredients. However, the restaurant lost a couple of its experienced employees responsible for preparing and cooking pizzas.
The Gold pizza restaurant was very successful and had many customers and significant revenue. However, the restaurant starts to lose many of its loyal customers and receives a considerable number of complaints. The managers started to investigate the complaints they received. They also contacted their loyal customers to understand the different issues more clearly. After this deep investigation, they categorized the issues into the following categories:
Some of the pizza’s bases and ingredients are unavailable in the early afternoon or late night.
The waiting time becomes unacceptable to customers.
The quantity of ingredients is not always the same which affecting the taste of the pizza.
The thick dough base of pizza is sometimes undercooked.
The customers sometimes get some of their pizza cold.
The customers sometimes get the wrong order.
Note: the above mentioned case study is just an example; students are supposed to find a separate case study for any area of manufacturing, business, market, etc.
Shein’s Digital Transformation for Fast Fashion Retail
“Shein’s Digital Transformation: Revolutionizing Fast Fashion Retail with Technology”
The chosen business process for this case study is Shein’s supply chain management process. Shein is an online fast fashion shop that sells contemporary apparel, accessories, and other fashion goods to clients worldwide. The supply chain management process at Shein encompasses numerous operations, including product design and sourcing, inventory management, order fulfillment, and logistics (Najmi et al., 2022). The major inputs to this process are fashion trends, client preferences, supplier information, and order data. The key outcome is the prompt supply of stylish items to clients.
The current situation
When it comes to offering on-trend clothing at low costs in a short amount of time, Shein is a household name. In order to better serve its worldwide clientele, the corporation has heavily used digital technology. Shein has a substantial internet presence, allowing it to gather extensive information on its customers’ likes, dislikes, browsing habits, and purchases. This information is used to help with product development, trend forecasting, inventory management, and tailoring the shopping experience for each individual consumer (Longo et al., 2021). Shein’s quick growth, broader selection of products, and increased client base are all thanks to the company’s digital transformation.
Shein has been met with various criticism and difficulties despite its widespread popularity. The fast-fashion business has a number of moral and ecological issues that need to be addressed. Extreme manufacturing and disposal rates for clothing contribute to fast fashion’s high resource consumption, exploitation of workers, and negative environmental effect. Manufacturing practices, supplier factory working conditions, and Shein’s commitment to sustainable sourcing have all come under investigation (Futterman, 2022). Customer discontent and returns may also be traced back to problems with product quality and the veracity of product descriptions. Concerns have also been voiced concerning whether or not workers’ rights and safety are being compromised by Shein’s rapid manufacturing and delivery approach. These problems have sparked discussions and demands for more eco-friendly and ethical practices at Shein (Shaw, 2022).
Inaccurate product descriptions may be the root of the As-Is procedure’ quality problem. When customers get goods that don’t match the descriptions offered on Shein’s website, it might lead to disappointment on their part (Babin & Harris, 2023). Inconsistencies like this might damage Shein’s brand and cause customers to lose faith in the company.
The As-Is approach may also have delivery and fulfilment delay issues. Since Shein is a multinational business, transporting goods to clients all over the globe might be difficult. Delivery times might increase because of factors including sluggish logistics, sluggish customs processing, and poor shipping techniques. When buyers expect fast fashion products to be delivered promptly, this might lead to irritation and dissatisfaction. When looking at the As-Is process through these lenses, we can see how critical it is to improve both the customer experience and operational efficiency by fixing problems with product quality and delivery time (Tarigan et al., 2021).
Ideas for improving the process of Shein’s supply chain management
IT & IS technologies perspective
Putting into action a state-of-the-art data-analytics platform. Shein may use data analytics to learn more about its clientele, product demand, and stock levels. Shein is able to improve its forecasting and inventory management by analyzing client data, browsing behaviour, and purchase history. As a result, there will be less of a chance of either overstocking or running out of goods, which will increase operational efficiency and save money (Jauhar et al., 2023).
Improving communication and cooperation with vendors. By encouraging open communication and teamwork, Shein can build trust with its vendors. Shein can better communicate with its suppliers, update them in real time on demand estimates, and provide them insight into stock and production needs by creating a supplier portal or centralized communication platform. Better coordination, shorter lead times, and fewer supply chain mistakes will result from this (Fonseca & Azevedo, 2020).
Explanation of the suggestions and their impact
Implementing an advanced data analytics system
Shein is able to fix the problem of incorrect product descriptions by using data analytics. The algorithm learns to predict consumer discontent with a product by analyzing data from reviews, ratings, and returns. Shein may then utilize this data to refine product descriptions and provide items that meet or exceed consumers’ expectations (Shein et al., 2020). This will increase overall product quality, decrease return rates, and please customers.
Enhancing supplier collaboration and transparency
Shein may fix their delivery and fulfilment issues by using a supplier portal or a centralized communication platform. Better coordination and quicker responses to changes in demand or production needs will result from more communication and openness with suppliers. When suppliers have access to up-to-the-minute data on stock levels, they can better plan their production cycles. As a consequence, consumers will see shorter delivery times, shorter lead periods, and speedier order fulfilment (Dethlefs et al., 2022). Supply chain operations will become more dependable and efficient as a result of improved connections with suppliers. By implementing these recommendations, Shein will be able to better manage its supply chain, which will lead to higher quality goods, faster shipping, and happier customers. They use cutting-edge tools and improved teamwork to fix problems and boost productivity, which is good for company and its constituents.
Babin, B. J., & Harris, E. G. (2023). CB Consumer Behaviour. Cengage Canada.
Dethlefs, C., Ostermeier, M., & Hübner, A. (2022). Rapid fulfillment of online orders in omnichannel grocery retailing. EURO Journal on Transportation and Logistics, 11, 100082.
Fonseca, L. M., & Azevedo, A. L. (2020). COVID-19: outcomes for global supply chains. Management & Marketing. Challenges for the Knowledge Society, 15(s1), 424-438.
Futterman, A. (2022). How a Supply Chain Stumble Changes a Company’s Policies and Progress 20 years Later: A Case Study of Gap Inc.
Jauhar, S. K., Jani, S. M., Kamble, S. S., Pratap, S., Belhadi, A., & Gupta, S. (2023). How to use no-code artificial intelligence to predict and minimize the inventory distortions for resilient supply chains. International Journal of Production Research, 1-25.
Longo, F., Padovano, A., Cimmino, B., & Pinto, P. (2021). Towards a mass customization in the fashion industry: An evolutionary decision aid model for apparel product platform design and optimization. Computers & Industrial Engineering, 162, 107742.
Najmi, A., Hafeez, A., Piprani, A. Z., & Ahmed, W. (2022). Understanding the role of organisation culture and supply chain integration in supply chain performance. International Journal of Advanced Operations Management, 14(2), 109-133.
Shaw, R. (2022). Creating a sustainable planet: how fast fashion is contributing to textile waste.
Shein, C., Jones, S. R., Kim, T., & Irwin, K. (2020). Balancing the art and science of archival processing metrics and assessment. Journal of Western Archives, 11(1), 1.
Tarigan, Z., Mochtar, J., Basana, S., & Siagian, H. (2021). The effect of competency management on organizational performance through supply chain integration and quality. Uncertain Supply Chain Management, 9(2), 283-294.
Appendix 1: As-Is
We are a professional custom writing website. If you have searched a question and bumped into our website just know you are in the right place to get help in your coursework.
Yes. We have posted over our previous orders to display our experience. Since we have done this question before, we can also do it for you. To make sure we do it perfectly, please fill our Order Form. Filling the order form correctly will assist our team in referencing, specifications and future communication.
1. Click on the “Place order tab at the top menu or “Order Now” icon at the bottom and a new page will appear with an order form to be filled.
2. Fill in your paper’s requirements in the "PAPER INFORMATION" section and click “PRICE CALCULATION” at the bottom to calculate your order price.
3. Fill in your paper’s academic level, deadline and the required number of pages from the drop-down menus.
4. Click “FINAL STEP” to enter your registration details and get an account with us for record keeping and then, click on “PROCEED TO CHECKOUT” at the bottom of the page.
5. From there, the payment sections will show, follow the guided payment process and your order will be available for our writing team to work on it.
Need this assignment or any other paper?
Click here and claim 25% off
Discount code SAVE25